Cancellation & Refund Policy

Cancellation & Refund Policy - Updated February 2026

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Business Information

    Spawkles Mobile Grooming, Spawkles Mobile Dog Grooming is a service brand operated by Spawkles LLC, a limited liability company providing professional dog grooming services in San Diego, California.

    Spawkles Mobile Grooming provides appointment-based services. To ensure availability and maintain scheduling integrity, the following cancellation and refund policies apply to all bookings.

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Reservation Confirmation

    All reservations require advance booking confirmation and payment.  Appointments are reserved specifically for each client and pet.

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Cancellation and Rescheduling

    All bookings are final once confirmed and paid.  Spawkles Mobile Grooming operates under a strict cancellation policy.  Because services are reserved in advance and scheduling capacity is limited, cancellations, rescheduling requests, and refunds are not permitted once a booking has been confirmed.  Payments are non-refundable and non-transferable.  Clients are encouraged to review service details, availability, and eligibility requirements carefully prior to submitting payment.  Exceptions are not made for changes in personal schedules, travel delays, or client availability.

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No-Show Policy

    Failure to arrive for a scheduled appointment without prior notice constitutes a no-show.  Because all bookings are final and non-refundable, no-shows result in forfeiture of the booking and payment.  Repeated no-shows may impact future booking eligibility.

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Refund Policy

    Payments are processed at the time of booking confirmation.  All bookings are final once confirmed and paid.  Refunds, credits, transfers, and rescheduling are not permitted, regardless of notice provided, service type, or client circumstances.

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Service Interruptions

    In the event that Spawkles Mobile Grooming is unable to deliver a scheduled service due to unforeseen operational circumstances, the company reserves the right to determine the appropriate resolution, which may include service cancellation without refund.  Spawkles Mobile Grooming is not responsible for interruptions caused by client circumstances, pet behavior, health issues, weather conditions, or events beyond reasonable operational control.

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Policy Agreement

    By booking services through this website, clients acknowledge and agree to this Cancellation & Refund Policy, the Terms of Service, and all related service agreements. Acceptance of these terms is required prior to service confirmation.  Spawkles Mobile Grooming is not responsible for interruptions caused by client circumstances, pet behavior, health issues, weather conditions, or events beyond reasonable operational control.  This policy applies to all services unless otherwise stated in writing by Spawkles Mobile Grooming or Spawkles LLC.  Spawkles Mobile Grooming reserves the right to update this Cancellation & Refund Policy at any time.  Updates will be posted on this page with the revised effective date.

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Contact Information

    For questions regarding this Cancellation & Refund Policy, please contact:

    Spawkles Mobile Grooming  

    Email: info@Spawkles.com